FREQUENTLY ASKED QUESTIONS

General

How long does it take to get my website up and going?
Normally website projects take 6-9 weeks from start to launch.

How much payment is due upfront?
A deposit of 50% of the total project is due upfront. The rest of the payment is due when the website is launched.

What payment methods are accepted?
We accept cash, checks and all major credit cards. Please note, if using a credit card for payment, there is a processing fee of 3%.

Do you test websites before you launch them?
We test our websites extensively on multiple devices with different browsers and at different screen resolutions to ensure that the look and functionality of your website is in working order before launching your new website.

Design Process

What will my website look like?
We incorporate your already existing brand elements (style, colors, logo) for consistency. We will prepare hand-drawn sketches and then develop digital files for your review. You will receive an email with PDF attachments for proofing.

How many rounds of revisions will I receive?
You will receive two rounds of revisions, however if you need more we can accommodate. Normally two rounds are sufficient to accomplish our mutual goals.

Content Writing

Why do I need professional content writing and how can it benefit my business?
Don’t scare potential customers away with grammatical errors, mixed messages and confusing content! Your website is often a customer’s first impression of your business—which is why it’s critical to ensure the content on the site is well-written, clear and compelling. Armed with more than 15 years of expertise, our professional copywriter can help you craft clever and persuasive website content that will drive your customers into action.

Will the Content be SEO friendly?
Yes. Our team works very closely together to ensure that your content will rank as highly as possible by implementing recommended search engine optimization techniques.

Search Engine Optimization

What is SEO?
SEO stands for search engine optimization. We offer SEO techniques that help your website rank higher in search engine results pages.

This service makes your website more visible to people who are looking for solutions that your brand, product or service can provide through search engines like Google.

How long does it take to start seeing results with SEO?
There is not a set time for when you will start to see rankings improve. Some businesses see progress within a few months, but others may need a year or more to recover from a Google penalty or clean up their content and backlinks.

How do I get on page one of Google for a specific keyword?
There is no magic formula to ranking on the first page, but Google favors websites with quality content developed around relevant keywords. Placing a keyword as many times as possible within your content will hurt your rankings.

I'm ranking well, so why am I not getting business from my site?
This could be due to complicated navigation on your website. If potential customers get to your site but do not know what to do next, they are likely to leave and go back to the search results page to find an alternative. That means lost business to your competitors.

Pay-Per-Click Advertising

How much traffic will my website receive as a result of Paid Search Campaigns?
Traffic received monthly will vary. Some variable to take into consideration are 1) the effectiveness of the campaign and 2) your advertising budget. The more we have to work with, the better the results will be.

How many conversions can I expect?
Conversion rate is also variable. Our team will track the amount of conversions from our ads and use performance data to make gradual improvements.

We believe that your conversion rates will improve over time. However, it is important to take into consideration the external factors that impact conversions that are out of our control such as the quality, pricing and market you are competing in.

Will I receive any type of reporting?
Yes, we will send you an overview of your account monthly, so you can review your results.

READY TO GROW YOUR BUSINESS?